Position title
ICT Technician

The Zimbabwe Council for Higher Education (ZIMCHE) was established by an Act of Parliament, [Chapter 25:27], in 2006, to promote and coordinate education provided by higher and tertiary institutions, superintend over standards, act as a regulator in the determination and maintenance of examinations, academic qualifications and research.

Job Profile

The ICT Technician is responsible for the day-to-day troubleshooting of ICT software and hardware systems.  The incumbent ensures that ZIMCHE staff can efficiently and effectively access the various ICT information systems and infrastructure.

As a member of the ICT team, the incumbent is expected to proffer solutions to increase the quality of service to clients.


    1. Maintaining a repair and maintenance schedule
    2. Provide technical assistance and support to users regarding software, hardware and network issues
    3. First level repairing of equipment that is out of warranty:
      • Laptops
      • Desktops
      • Printers
    4. General upkeep of the computer network including minor repairs
    5. Configuration of various information systems
    6. Assist in implementing and maintaining security measures to protect computer systems and computer networks.
    7. Training of users in the incumbent’s areas of interest and expertise
    8. Advising the ICT Manager with regard ICT access and usability


The incumbent should possess the following qualifications:

  1. A Bachelor’s degree in Computer Science, Computer Engineering or equivalent degrees in information technology.
  2. A Higher National Diploma in Information Technology or equivalent would be an added advantage.
  3. A CompTIA A+ certification, or equivalent, would be an added advantage.
  4. Working knowledge of Windows Server
  5. Working knowledge of Linux
  6. Familiarity with Office 365
  7. At least 2 years’ experience in a technical support role
  8. Proven ability to perform the tasks as required.



The incumbent is expected to have the following Competencies:

  • Technically proficient
  • Organized
  • Team Player
  • Working odd hours (when required)
  • Task-oriented
Mode of Application


ZIMCHE Offers:

An attractive remuneration package in accordance with ZIMCHE’s Terms and Conditions of employment will be offered. This will only be disclosed to shortlisted candidates.


The ZIMCHE is an equal opportunity employer and female candidates and those living with disabilities are encouraged to apply.

How to Apply

Expression of interest (6 sets) should be accompanied by, a detailed CV and certified copies of degree certificates, present salary, names and addresses of at least three contactable referees to:

The Director Human Resources, ZIMCHE, P.O. Box H100 Hatfield or 21 J.M. Nkomo Road, Hatfield, Harare not later than the 18th of February 2024.


The application should be emailed to: humanresources@zimche.ac.zw  in a single PDF file clearly indicating the position being applied for in the subject line.

Please note that a background check will be conducted on shortlisted candidates.

Employment Type
Job Location
Date posted
February 5, 2024
Valid through
February 18, 2024
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